Source Snapshot – Monitor the events received from sources

The Sources Snapshot provides a detailed summary of all events processed from various sources in your CustomerLabs account. It helps you track the complete journey of processed events across multiple scenarios, including overviews of all sources, specific sources, and specific events.

Prerequisites

Before accessing the Sources Snapshot, ensure the following conditions are met:

• You have administrative or developer access to your CustomerLabs account.
• One or more data sources (e.g., Website, Server-side, CRM) are correctly connected.
• Event tracking is active and pushing data into the platform.

To access the dashboard, follow these steps:

1. Log in to your CustomerLabs account.
2. Navigate to the left sidebar menu.
3. Click on Monitoring.
4. Select Sources Snapshot.
   

Monitoring via Sources Snapshot

The Sources Snapshot interface allows you to analyze data via graphical and tabular views.

Navigation and Dashboard Views

• Graphical view: Displays the total raw data ingested and the total number of events successfully processed across sources.

• Tabular view: Details the raw data count, events processed, and log links for every connected source.

  

Detailed Source Analysis

To drill down into a specific source:

1. Click the Source Name within the table, or use the Source Dropdown to select your desired source.
2. The UI will update to show the total events processed for that source over your selected time range.

Note

You can further filter the dashboard by choosing a specific event from the event dropdown instead of All Events to view granular details.

Event Overview and Logs

The tabular view for a chosen source enlists all processed events.

1. Click on any Event Name to open the Event Overview menu.
2. Click the View Logs link to inspect the raw processing logs for that specific source and event.